"EdTech - CRM" Case: Dashboards Without Real Growth

Everything was being measured. Dashboards were active, and data was flowing. Yet in many EdTech companies, growth still felt unclear.

This piece explores why CRM systems can sometimes create a sense of control without reflecting real business growth.

It is not a technical CRM tutorial. These are field observations from working inside such systems.

In “The Course of Things,” we examine business systems, digital transformation, CRM, artificial intelligence, and the hidden dynamics of modern organizations.

Wach the full movie at Youtube